Operational #559
MCX2 - Report Engine Issue
Status: | In Progress | Start date: | 06/26/2020 | ||
---|---|---|---|---|---|
Priority: | Low | Due date: | |||
Assignee: | - | % Done: | 20% | ||
Category: | - | ||||
Target version: | - |
Description
Need Explanation on this Incident:
We have been contacting the ReportEngine support team to figure out that the generated reports URL is not accessible in our application. We contacted and waited for their reply for 1 week and the client involved in the support ticket and claimed to refund if the issue not gets fixed. then we figured it out that the issue was at our end.